baj live Terms and Conditions

1 General Introduction

baj live is an online entertainment and betting platform operated for Bangladeshi users. These terms and conditions ("Terms") form a legally binding agreement between baj live and each person ("User") who uses its services.

By accessing baj live's website, mobile application or any of its services, you confirm that you have read, understood and agreed to these Terms in full. If you do not agree with any part of these Terms, please refrain from using our platform.

To learn about our services in detail, our history and scope of operations, please read the About Us page.

1.1 Applicable Area

This service is intended primarily for adult users residing in Bangladesh. It is entirely the user's responsibility to comply with the local laws and regulations of their location.

1.2 Age Restriction

All casino and betting activities on baj live are strictly for users aged 21 and above. Minors opening an account or using the platform is strictly prohibited. Age verification may be required at registration, and providing false information will result in permanent account closure.

2 Account Registration

To place bets or play casino games on baj live, a personal account must be opened. Each individual may hold only one account.

2.1 Registration Requirements

• The name, date of birth, mobile number and other details provided at registration must be accurate and up to date.
• Only one account may be opened with a single mobile number.
• If the same person holds multiple accounts, all accounts will be closed and deposited funds may be forfeited.
• baj live may request identity documents or other verification materials at any time.

2.2 Password and Security

It is the user's responsibility to keep their account password confidential and stored securely. Sharing your password or account with anyone else is not allowed. Any unauthorised access must be reported to the support team immediately.

2.3 Account Suspension and Closure

baj live reserves the right to suspend or close any account at any time for the following reasons:

• Providing false information
• Platform abuse or fraud
• Violation of bonus terms
• Use of unauthorised software or methods
• Breach of any clause of these Terms

3 Deposit and Withdrawal

All financial transactions on baj live are handled through Bangladeshi payment methods. All amounts are calculated in Bangladeshi Taka (৳).

3.1 Deposit Rules

Deposits can be made via bKash, Nagad, Rocket and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount is ৳100.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawals can be made via bKash, Nagad, Rocket and bank transfer. Processing a request typically takes 5 to 30 minutes.

Account identity verification must be completed before a withdrawal can be made. If verification is not completed, the withdrawal process may be delayed.

3.3 Currency and Transaction Liability

All transactions are completed in Bangladeshi Taka. Any charges applied by banks or mobile financial services are to be borne by the user.

4 Bonuses and Promotions

baj live offers various bonuses and promotional offers. Each bonus has its own terms which must be read before claiming.

4.1 Welcome Bonus

New users will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. Before withdrawing the bonus, the bonus amount must be wagered 10 times. Example: On a ৳1,000 deposit you will receive a ৳1,200 bonus, and before withdrawal you must complete ৳1,200 × 10 = ৳12,000 in wagering.

4.2 General Bonus Terms

• A bonus offer may be claimed only once per person, household or IP address.
• Bonus funds cannot be withdrawn directly; the specified wagering requirement must be fulfilled.
• If bonus abuse is proven, the bonus and any related winnings will be cancelled.
• baj live reserves the right to modify or cancel any bonus.

4.3 Other Promotions

The weekly baj live Festival Bonus, baj live Friday Dhamaka and other special offers each have their own applicable terms. For every promotion, a minimum deposit of ৳100 and the specified wagering requirement must be met.

5 Betting and Gaming

All betting and casino gaming activities on baj live are governed by these Terms.

5.1 Bet Acceptance and Cancellation

baj live reserves the right to cancel any bet before it is finalised, particularly in cases of technical issues, incorrect odds or errors from third-party data providers.

5.2 Irregular Activity

If the outcome of any bet appears to be connected with match fixing, manipulation or any other irregular activity, baj live may cancel that bet and suspend the account.

5.3 Technical Issues

baj live will not be liable for any loss caused by server downtime, network disruption or other technical problems. Every effort will be made to resolve issues promptly, but no compensation will be given for losses arising from service interruptions.

5.4 Game Results

All game results are determined through a Random Number Generator (RNG) or live dealers. The RTP and other information for each game are published based on data provided by the game software provider.

6 Responsible Gaming

baj live places the highest importance on responsible gambling. We believe gaming is a form of entertainment, not a way to earn money.

6.1 Self-Control Tools

Users can set their own deposit limits, take a temporary break or permanently close their account. For assistance with this, contact us via 24/7 live chat.

6.2 Protection of Minors

If other family members also use your device, keep your account logged out and your password confidential. Parental control software may be used to prevent minors from accessing gaming activities.

For detailed responsible gaming guidelines and support information, visit our Responsible Gaming page.

7 Privacy and Data Protection

baj live is committed to protecting users' personal information. All data is secured through SSL encryption.

7.1 Data Collection and Use

Personal information provided at registration is used solely for account management, identity verification and improving service quality. Personal information is not shared with third parties, except where required by law.

To learn about our detailed data collection and use policy, visit the Privacy Policy page.

7.2 Cookie Policy

baj live's website uses cookies to help improve the browsing experience. By using the site, you consent to the use of cookies.

8 Prohibited Activities

The following activities are strictly prohibited on baj live:

• Fraud against the platform or bonus abuse
• Use of automated software, bots or scripts
• Money laundering or any other illegal financial activity
• Unauthorised access to another user's account
• Exploiting platform vulnerabilities or bugs
• Operating an account under a false identity
• Using coordinated group betting methods to defraud the platform

Involvement in any of the above activities will result in immediate account closure, cancellation of all balances and possible legal action.

9 VIP Benefits and Cashback

baj live's VIP program has four tiers: Bronze, Silver, Gold and Platinum. Weekly cashback benefits are available at each tier.

9.1 Weekly Cashback

Cashback is given as a percentage of the week's total net loss (total lost minus total won). The weekly cashback is up to 0.4% at Bronze tier, 0.8% at Silver, 1.1% at Gold and 1.5% at Platinum.

9.2 Tier Advancement

Users can advance to higher VIP tiers through regular play and betting. Tier assignment decisions are made based on baj live's own evaluation.

9.3 VIP Benefit Terms

VIP benefits apply only to active account holders. VIP status may be revoked if the Terms are breached or the account becomes inactive.

10 Customer Support

baj live's customer support team provides assistance in Bengali and English 24 hours a day, 7 days a week.

10.1 Contact Methods

• Live Chat: Contact us directly via 24/7 live chat on the website.
• Email: [email protected] — for general enquiries and detailed matters.

For answers to common questions, visit our FAQ page.

10.2 Complaint Process

If you have a complaint about an account decision or transaction, please provide full details via live chat or email. baj live will review the matter as soon as possible.

11 Limitation of Liability

baj live provides its services on an "as is" basis and makes no guarantees regarding the following:

• Uninterrupted or error-free service
• Specific game or betting outcomes
• The performance of third-party services (payment gateways, game providers)

To the maximum extent permitted by law, baj live will not be liable for indirect, incidental or consequential losses.

12 Changes to Terms

baj live reserves the right to modify these Terms at any time. Updated Terms become effective once published on the site. Continued use of the platform after any change will be considered acceptance of the new Terms.

For significant changes, a notice may be sent to the registered mobile number or email. However, it remains the user's responsibility to check the Terms even if no notice is received.

13 Applicable Law

These Terms and the relationship between the user and baj live are governed by applicable law. Any dispute will first be addressed through negotiation.

If any clause of these Terms is found to be legally unenforceable, the remaining clauses will continue in full effect.